- Lead the design and implementation of the Energy and Utilities Cloud to optimize business processes and enhance customer experiences.
- Collaborate closely with business stakeholders, project managers, and architects to define technical solutions.
- Stay updated with Salesforce platform updates and emerging technologies, applying them to enhance system capabilities.
- Develop and maintain tailored Salesforce solutions using OmniStudio, Apex, Visualforce, Lightning Components, and related technologies.
- Lead integration efforts with external systems, ensuring seamless data flow and API integrations.
- Conduct performance optimization, troubleshooting, and debugging to ensure scalability and stability.
- Mentor team members and encourage adherence to best practices in Salesforce development.
- Provide training and support to both internal and external customers.
- Participate in Agile software development processes including stand-ups, planning, retrospectives, and backlog grooming.
- Actively contribute to improving practices and processes within the development team.
- Guide and promote sustainability initiatives in alignment with the company’s Global Sustainability Task Force (GSTF).
- Manage customer relationships and support pre-sales and service delivery activities.